|Upgrade Pack (1 year)
(see notes below for more info)
All upgrades plus on-line backup. 50% off for early
|Optional Digitized Signature
(see notes below for more info)
Sign DVIR and logs on-screen with a click-and-drag.
USB GPS receiver: This allows the log to
automatically enter the closest town during log entries.
Details on receiver/antennas can be found
Notes and frequently asked questions (FAQ)
Why are There Upgrades?
We constantly work with our users to design new features and
add them to the system, often on a monthly basis! Upgrades include new features,
enhancements to existing features, changes to the regulations and bug fixes.
How Can I Get Upgrades?
You get a free six-month Upgrade Pack with your initial
purchase. Any new releases during that time are yours for free.
After that introductory period, you can purchase one-year
Upgrade Packs at any time when you see new features or functionality that you
would like. These Upgrade Packs entitle you to all Upgrades for one year from
the date of purchase. Upgrades are available via internet download at no charge.
CDs are available at additional charge per CD.
Pricing and Discounts
Upgrade Packs are available for $19.99 for a one-year Upgrade
Pack if you renew within 15 days of the end of your prior Upgrade Pack, or
$39.99 after that.
Terms and Conditions
Upgrade Packs only include features that a new purchaser
would get if they bought the product covered by the Upgrade Pack. Typically this
includes new features, enhancements, bug fixes and changes to the regulations.
They do NOT include new modules, services, or products that are sold at
additional cost to new users, nor do they cover features or services provided on
a trial basis to new potential users.
Do I need a printer in the cab?
While many inspectors are comfortable reviewing logs on your
computer, you will need to generate hard-copy logs to be safe.
If you want to keep your costs to a minimum, you can
either copy your logs to paper by hand, or buy a used printer (usually for
www.craigslist.org; just make sure it works on
your laptop before paying for it.
In our discussions with field auditors, most say that if your
printer is not working during an inspection, they would allow you to transcribe
your logs by hand to paper. Therefore it's a good idea to keep a spare blank
logbook with you in case you need to surrender logs and you're experiencing
How do I create a printable or emailable PDF file of my
log sheet to send to someone via email?
Install the free PDF maker app called "CutePDF" from here:
CutePDF Writer freeware.
When you have successfully installed a PDF maker on your computer, then it will
show up in the list of printers in your LogBook program. So instead of
printing to a physical printer, when you click "File / Print Log" inside of
Eclipse choose "CutePDF Writer" as your printer. It will now ask you to
choose a folder and to name that file. Once you have saved your log sheet
with this method, you can email it to anyone as an attachment and they will have
the log sheet that you sent.
What is a "Digitized Signature?"
The program allows for a one-click feature to enter your
signature into the DIR and Log Sheets. It has a "drawing tool" that will
allow you to sign using your mouse, but the automatic signature is easier and
quicker. After purchasing and registering, you will be able to send your
signature by postal mail or by fax. We will scan your signature and add it
into your program for you.
What log forms do you offer? What if my company has a
The software ships with our standard FMCSA-compliant
If your company requires a special form we can have it
installed on your system automatically. We do need contact information from
someone at your carrier so that we can get the artwork and permission to use it.
Contact us for details.
Can team drivers share a laptop?
Yes. You can purchase and install as many licenses on a
single laptop as you want, and each license is independent so you can split to
different computers in the future if your team situation changes. Just click the
small down-arrow beside the driver name to add additional drivers.
When you purchase a license or a signature, you need to make
sure you are logged in as the correct user at the logbook.com website before
making your purchase. Each additional driver requires the purchase of an
How does your Certified Fax service work when submitting
logs to my carrier?
This service lets you fax logs to your carrier instantly from
anywhere you have an internet connection (truck, hotel, truck-stop, home, etc.).
You do NOT need a phone line, fax modem, or any special equipment, but you DO
need your carrier's sponsorship for this service.
We can track delivery of logs sent by Certified Fax, so
you'll never have to worry about being blamed for lost logs again! If your
company is interested in adding logbook audit via the internet,
click HERE for
details on that service.
Does the optional
GPS make the system an on-board recorder (OBR)?
No. GPS is for convenience only (it detects and types your
current location into the Remarks section of the log). Eclipse Logbook does NOT
meet the requirement for on-board recorders which must document continuous
location information. This is because the GPS functionality is ONLY enabled when
the driver has Eclipse Logbook running on their computer AND has the GPS device
attached. Our in-cab USB GPS receiver is a perfect addition for this
Am I guaranteed audit-proof if I use Eclipse Logbook?
Eclipse Logbook can help you drive legally and prepare
compliant logs, and the Eclipse Technical Inc. audit has been used to audit,
error free, over 1 billion logs at over 3,000 trucking companies and auditors.
However, we can not verify the information you present using Eclipse Logbook,
nor can we predict future FMCSA interpretations, so all risk of
compliance with the regulations is assumed by the user.
If you ever feel you've been unfairly accused of a violation,
the Eclipse Technical Inc. support staff has worked extensively with FMCSA
auditors and will be glad to provide assistance in explaining our audits to
enforcement officers (limited assistance is free; extensive support may be done
at additional charge).
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