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   -   PC Miler Navigator warranty and return policy

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- PC Miler Navigator Warranty and Return Policy -

WARRANTY:  Noetic, Inc. warrants NEW units for a period of ONE YEAR from the purchase date if purchased from Authorized Reseller (such as Dieselboss.com), against defects in workmanship or materials.  Noetic, Inc. warrants REFURB units for a period of 90 DAYS from the purchase date if purchased from Authorized Reseller (such as Dieselboss.com), against defects in workmanship or materials.  If you have purchased and extended warranty or damage-plan, please see THIS LINK for details on those.

In order to initiate the WARRANTY EXCHANGE PROCESS for defective units, you must contact Noetic directly to authorize the exchange of the defective unit at  (507) 226-0042  (Mon - Fri / 8:30 am to 4:30 pm EST)  You will be instructed how and where to return your unit for replacement at that time.

RETURNS:  The ONLY returns for REFUND from Dieselboss on working units is for a period of 30 days from the purchase date.  The units and all accessories MUST BE RETURNED COMPLETE AND IN LIKE-NEW CONDITION.  You must call in to us at 866-851-2346 to authorize a return under these circumstances and the purchaser shall pay the shipping costs back to Dieselboss, Inc.  There is a 15% restocking fee for all refunds on working units that have been opened.  Buyer shall pay shipping costs back to DieselBoss, Inc.  Further reduction in refund amount can occur if the return comes back incomplete or not in the same condition in which is was sent.  And again, if it is a warranty defect issue and your unit is within it's warranty period, you can get free warranty corrections by contacting Noetic directly at the number below

Noetic Warranty Exchange contact number:  (507) 226-0042  (Mon - Fri / 8:30 am to 4:30 pm EST)
Dieselboss.com:  (866) 851-2346  (Mon - Fri / 8:00 am to 6:00 pm PST)

 

 

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